North East MRT line

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MRT Singapore Destination 6.png MRT Singapore Destination 7.png
North East line
North East Line logo.png
Native nameLaluan MRT Timur Laut
வடக்கு கிழக்கு எம்ஆர்டி வழி
TypeRapid transit
SystemMass Rapid Transit (Singapore)
Under construction (Punggol Coast)
Punggol Coast (2023)
Stations16 (excluding reserved station for NE2)
1 (Under construction)
Daily ridership603,000 (Q1 2019)[1]
Planned opening2023; 4 years' time (2023) (Punggol Coast)
Opened20 June 2003; 16 years ago (2003-06-20)
15 January 2006; 13 years ago (2006-01-15) (Buangkok)
20 June 2011; 8 years ago (2011-06-20) (Woodleigh)
OwnerLand Transport Authority
Operator(s)SBS Transit (ComfortDelGro)
CharacterFully underground
Rolling stockC751A
C851E (Future)
Line length19.2 km (11.9 mi) (Operational)
1.6 km (0.99 mi) (Under construction)
Track gauge1,435 mm (4 ft 8 12 in) standard gauge
Electrification1500V DC Overhead catenary
Operating speedlimit of 90 km/h (56 mph)
Route map
MRT map NE.svg
The North East line is coloured purple in the MRT system map.

The North East line (NEL) is a high-capacity Mass Rapid Transit line in Singapore. It runs from HarbourFront in the south-west to Punggol in the north-east. The line is currently 19.2 kilometres (11.9 mi) long with 16 stations,[2] and a full journey from one end to the other takes 33 minutes.[3] The line is coloured purple on the rail map.

Being the third line in the Singapore MRT system, it was first opened on 20 June 2003. It is the first MRT line in the network to use fully automated and driverless trains,[4] and is also the world's first fully automated and driverless high-capacity rapid transit line to use conventional steel-wheel technology (as opposed to the rubber-tired, medium-capacity technology found in systems like VAL). The North East line is also the first line to feature Art in Transit across all 16 stations and full Wireless@SG coverage in all 16 stations. It is the first MRT line to be operated by SBS Transit. It is also the first MRT line to be entirely underground.


As the name implies, the line connects central Singapore to the north-eastern and south-western parts of the island. It passes through busy areas such as Chinatown, Clarke Quay and Dhoby Ghaut (which have historical and cultural value), and through the mature and new residential estates at Potong Pasir, Serangoon, Hougang, Sengkang and Punggol.[2] This line is the first in Singapore to be entirely underground and the first line to be operated by SBS Transit.

The North East line is the first line in Singapore to have artwork integrated into all its 16 stations under the Art in Transit programme.[2] Other than the Art in Transit programme, the interior architecture for the stations are typical of the design of the early 2000s with lots of white, glass and steel. This kind of design can be seen in other subway stations built during this period like the Shenzhen Metro and Hong Kong MTR's Tseung Kwan O line.

As of 2017, trains operate at two to three-minute intervals during weekday peak hours, four to five-minute intervals during weekday off-peak hours and three-and-a-half to five-minute intervals on weekends.[5]


The North East line dates back to 1986, where the Communications Minister Yeo Ning Hong had announced that it would be "feasible to extend the MRT once it is 3 million". The line would have gone from Punggol and Seletar/Jalan Kayu to Outram Park.

In the initial stages of planning, Outram Park was initially planned to be the southern terminus of the North East line. However, in 1993, the Land Transport Authority decided to extend the line southwards to HarbourFront, after noting that many people liked to go to the World Trade Centre (the present day HarbourFront Centre).

The Land Transport Authority received approval for the construction of the North East line on 16 January 1996, shortly after the plans were feasible once the Hougang Central Bus Interchange is already opened since 17 December 1994. French company Alstom was chosen as the main contractor and manager of the project. The operating license was given to new rail operator Singapore Bus Service (present-day SBS Transit) on 20 May 1999 in order to foster competition with SMRT Trains.[6] Construction began on 1 January 1997 and was completed on 20 January 2001, but all the stations had been completed with new signages.

The line was scheduled for completion in December 2002, but due to various problems in the automation, the opening was repeatedly delayed. It was finally opened on 20 June 2003, with higher fares than existing lines supposedly to compensate for the heavy construction costs (S$4.6 billion).

Buangkok MRT station exterior

At the time that the line was opened, all of the stations were operating except Buangkok and Woodleigh. SBS Transit announced that these would open only when there was a critical mass of passengers in those areas. With respect to Buangkok, which had already been fully built, the company claimed that the projected number of passengers was too low to cover operating costs. Constant public pressure, notably the "White Elephant" incident and subsequent media attention, forced it to review the situation and the station duly opened on 15 January 2006. The last station on the line, Woodleigh, opened on 20 June 2011 in anticipation of an American International School which was under construction in the vicinity of the station that was slated to open in 2012.[7]

In December 2018, LTA announced that the line will undergo mid-life refurbishment works from 2019 onwards. A contract worth $116.7 million was awarded to CRCC Nanjing Puzhen for the refurbishment works. All 25 first-generation C751A trains will be upgraded. The trains' interior, such as seats, panels and flooring, will get a facelift, and the air-conditioning, ventilation and passenger information systems will be upgraded. Works are expected to be completed by 2024.[8]

North East line extension[edit]

On 17 January 2013, a 2-kilometre extension which will run from Punggol through Punggol North including the new Punggol Downtown was announced. The extension will also serve the upcoming "creative cluster and learning corridor" in Punggol, which will include the Singapore Institute of Technology's new campus. It is expected to be completed by 2030.[9]

On 7 June 2017, it was announced by Second Minister for Transport Ng Chee Meng that the North East line extension will open in 2023, 7 years ahead of the expected opening date. The single station extension will span 1.6km and will serve the future Punggol North area.[10] Construction on the extension commenced in 2018.[11]


North East MRT Line
Up arrow Dhoby Ghaut
 NE1  CC29 
Left arrow Marina Bay
 NE3  EW16  TE17 
Outram Park
Left arrow Pasir Ris
  Tuas Link Right arrow
Left arrow Woodlands North
  Sungei Bedok Right arrow
 NE4  DT19 
Right arrow Expo
Clarke Quay
 NE6  NS24  CC1 
Dhoby Ghaut
Left arrow Marina South Pier
  Jurong East Right arrow
Left arrow HarbourFront
  Bukit Panjang Right arrow
 NE7  DT12 
Little India
Farrer Park
Boon Keng
Whampoa River
Kallang River
Potong Pasir
 NE12  CC13 
Left arrow Dhoby Ghaut
  HarbourFront Right arrow
Left arrow Aviation Park
  Bright Hill Right arrow
 NE14  CR8 
Sengkang Depot
West Loop: Fernvale via Renjong Right arrow
East Loop: Left arrow Bakau via Ranggung
 NE16  STC 
West Loop: Fernvale via Cheng Lim Right arrow
East Loop: Left arrow Bakau via Compassvale
West Loop: Samudera via Soo Teck Right arrow
East Loop Left arrow Riviera via Cove
 NE17  PTC 
West Loop: Samudera via Sam Kee Right arrow
East Loop: Left arrow Riviera via Damai
Punggol Waterway
Punggol Coast
Singapore MRT North East line route map
Station number Station name Image Interchange/notes Distance (km)
Between stations Total
 NE1  CC29  HarbourFront HarbourFront MRT Station, Aug 06.JPG Interchange with the Circle line 0.0 0.0
 NE2  reserved; under planning Reserve station to be open at a later date N/A N/A
 NE3  EW16  TE17  Outram Park Outram Park NEL Interchange, Entrance, Dec 05.JPG Interchange with the East West line and the Thomson-East Coast line (2021) 2.6 2.6
 NE4  DT19  Chinatown Chinatown MRT Station Platform 201401.jpg Interchange with the Downtown line 0.7 3.3
 NE5  Clarke Quay Clarke Quay MRT.JPG   0.6 3.9
 NE6  NS24  CC1  Dhoby Ghaut Dhoby Ghaut MRT 3.JPG Interchange with the North South line and the Circle line 1.4 5.3
 NE7  DT12  Little India Little India MRT Station, Oct 06.JPG Interchange with the Downtown line 1.0 6.3
 NE8  Farrer Park Ne8 Farrer Park 2.jpg   0.8 7.1
 NE9  Boon Keng Boon Keng MRT 3.JPG   1.2 8.3
 NE10  Potong Pasir Ne10potongpasir.jpg   1.6 9.9
 NE11  Woodleigh NE11 Woodleigh Platform B to Punggol.jpg 0.9 10.8
 NE12  CC13  Serangoon Ne12 Serangoon 2.jpg Interchange with the Circle line 1.2 12.0
 NE13  Kovan Ne13kovan.jpg   1.7 13.7
 NE14  CR8  Hougang Hougang MRT Station (NEL) - Platform.jpg Interchange with the Cross Island line (2029) 0.8 16.1
 NE15  Buangkok Buangkok MRT Station 6, Aug 06.JPG 1.3 16.5
 NE16  STC  Sengkang NE16 Sengkang MRT Platform A.jpg Interchange with the Sengkang LRT 1.1 17.6
 NE17  PTC  Punggol NE17 Punggol MRT Platform and Escalator.jpg Interchange with the Punggol LRT 1.6 19.2
North East line extension (under construction, to be ready by 2023)
 NE18  Punggol Coast 1.6 20.8

The North East line's numbering scheme reserves station code "NE2" for future use.

Rolling stock[edit]

Alstom Metropolis trains serving the North East MRT line stabled in Sengkang Depot

The rolling stock consists of Alstom Metropolis trains ordered under C751A and C751C contracts, running in six-car formation. These trains operate from Sengkang Depot near Buangkok station on the North East line. The Sengkang Depot has maintenance and train overhaul facilities for trains along the North East Line.

In 2010, the government announced that they would be looking to increase the number of trains on the North East line by 70% within 5 to 6 years to cater to an expected increase in passenger traffic. 18 trains of six cars each were purchased under turnkey contract C751C and housed in Sengkang Depot. These train-sets have been on passenger service since 1 October 2015. [12][13]

The North East line is the only line which uses a pantograph system for collecting power from overhead catenary; all other lines take power from a third rail.

In 2018, a further 36 rail cars (6 train-sets) were acquired to cater to the future extension of the line to Punggol Coast. [14]

Train control[edit]

The North East line is equipped with Alstom Urbalis 300 Communications-based train control (CBTC) moving block signalling system on the MASTRIA system with Automatic train control (ATC) under Automatic train operation (ATO) GoA 4 (UTO).[15] The subsystems consist of Automatic train protection (ATP) to govern train speed, Iconis Automatic Train Supervision (ATS) to track and schedule trains and Smartlock Computer-based interlocking (CBI) system that prevents incorrect signal and track points to be set.

Train Data Management System (TDMS) which concentrate and dispatch the rolling stock information with fixed equipment. The IAGO Waveguide communications network has the capability to transmit video and is almost maintenance-free. Base stations are located within the signalling equipment room.

Automatic platform screen doors supplied by Westinghouse provide safety for passengers, offering protection from arriving and departing trains.

Line disruptions[edit]

On 15 March 2012, more than 117,000 commuters were affected during a peak hour train breakdown between Dhoby Ghaut and HarbourFront, caused by faulty overhead power cables at the tunnel of the Outram Park that had snapped. A second problem was discovered relating to electricity insulation, delaying the service further. Train services resumed at 4.35 pm after nearly 10 hours of disruption making it the third breakdown in 4 months.[16][17][18] Subsequently, the Land Transport Authority (LTA) intends to impose financial penalties amounting to S$400,000 on SBS Transit for the train service disruption along the North East line on 15 March 2012.[19]

On 13 October 2015, train service was disrupted between Farrer Park and Hougang for more than half an hour due to a power fault. It was triggered by a malfunction of a component in the electrical switchgear at a substation which caused the main circuit breaker to trip. As an interim measure, SBS Transit has increased the protection setting of the circuit breaker to cater for the projected maximum load of the network.

On 26 October 2015, about 41,000 commuters were affected during morning peak hour when a power fault crippled the whole line from Punggol to Harbourfront stations. This is the first time that both the north- and south-bound service are affected which resulted in the mobilisation of about 100 free shuttle buses across the NEL. The Alstom Metropolis C751C train was returning to the Sengkang Depot when the driver saw sparks from above the train and stopped the train at a stretch where the mainline and depot catenary system wires overlap. This resulted in arching between the wires of the mainline and the depot. This caused the catenary system wires to melt and eventually snap. As a precautionary measure, SBS Transit has marked non-stopping areas at all overlapping zones and reduced electrical voltage difference between the catenary system wires at the overlap point, in case trains stop at this stretch.[20]

See also[edit]

External links[edit]


  1. ^ "SBS Transit's Q1 earnings rise 23% on fatter margins". 14 May 2019. Retrieved 25 May 2019.
  2. ^ a b c "North East Line". Land Transport Authority. Retrieved 22 June 2017.
  3. ^ Travel Time, SBS Transit
  4. ^ "Singapore Northeast Line" (PDF). Alstom.
  5. ^ "First/Last Train Info". SBS Transit. Retrieved 22 June 2017.
  6. ^ "Appointment of operator for the North East MRT line". NAS. Retrieved 18 July 2019.
  7. ^ "Train finally arrives at Woodleigh MRT station". Channel NewsAsia. 20 June 2011. Retrieved 11 May 2012.
  8. ^ "NEL to undergo major renewal from January". The Straits Times. 17 December 2018. Retrieved 19 December 2018.
  9. ^ "Two New Rail Lines and Three New Extensions to Expand Rail Network by 2030". Land Transport Authority. 17 January 2013. Archived from the original on 6 July 2014.
  10. ^ "New train station in Punggol North by 2023". Channel NewsAsia. 7 June 2017.
  11. ^ "North-East Line extension serving Punggol North to open in 2023 instead of 2030; to cater to developments in the Punggol area". The Straits Times. 7 June 2017. Retrieved 28 October 2017.
  12. ^ "LTA and SMRT Award Contracts for New Trains and Re-Signalling Project". Land Transport Authority. 1 February 2012. Archived from the original on 29 September 2013. Retrieved 16 November 2013.
  13. ^ "Alstom to supply 34 Metropolis trains and signaling upgrade to Singapore metro". 3 February 2012. Archived from the original on 31 December 2013. Retrieved 16 November 2013.
  14. ^ "Alstom to supply 17 additional Metropolis trains for Singapore Circle Line and North East Line | The French Chamber of Commerce in Singapore". Retrieved 9 August 2018.
  15. ^ "Singapore Northeast Line". Retrieved 21 August 2016.
  16. ^ "NEL's Dhoby Ghaut – Habourfront service resumes".
  17. ^ "Full train service on NEL resumed at 4:35 pm: SBS Transit". Yahoo! Singapore. 15 March 2012. Retrieved 15 March 2012.
  18. ^ "Joint News Release by Land Transport Authority and SBS Transit – North East Line Train Service Resumes Full Operation Following Morning Disruption". Land Transport Authority. Retrieved 15 March 2012.
  19. ^ "SBS Transit fined S$400,000 for March train disruption". Channel NewsAsia. 4 September 2012.
  20. ^ "NEL train disruption on Oct 26 caused by melted wires which snapped, say SBS Transit & LTA". Straits Times. 27 November 2015.