McDonald's security guard 'calls diner a ''stupid white boy'' and a ''muppet'' before punching the table during midnight bust-up'

  • Cameron Sandé, 23, from Hull, was with two friends at Boothferry Road branch
  • Sat at a table and planned to order through app, but security guard came over
  • Mr Sandé claimed the man told them to leave if they were not ordering any food
  • He claimed the security guard called him a 'muppet' as well as 'stupid white boy'
  • Mr Sandé added that: 'He punched the table really hard and was intimidating us'

Cameron Sandé, 23, from Hull, (pictured) said he and two friends went to the Boothferry Road branch at around midnight on Saturday

Cameron Sandé, 23, from Hull, (pictured) said he and two friends went to the Boothferry Road branch at around midnight on Saturday

A McDonald's security guard called a diner a 'stupid white boy' and punched their table during a fight over the fast food outlet's app, a customer has claimed.

Cameron Sandé, 23, from Hull, said he and two friends went to the Boothferry Road branch at around midnight on Saturday and sat at a table to order through the app.

But a security guard went over and told them to leave if they were not ordering any food.

Mr Sandé claimed the man called him a 'muppet' and a 'stupid white boy' before adding: 'Leave now you are not ordering'.

'He punched the table really hard and was intimidating us, Mr Sandé said, adding: 'There were only us there and two teenage girls around 15 or 16 years old watching us.

'I was fuming. I wasn't going to let someone intimidate us and speak to us like that so I went to tell the manager.'

He continued: 'I was getting angry, my friends were scared and anxious. He called me a stupid white boy. If it was the other way around I would get done for racism.

'He was being abusive and racist to us. The manager said to him to calm down and told him we were ordering from our phones. He started putting his hands in the air and laughing.

A security guard went over and told them to leave if they were not ordering any food. Mr Sandé claimed the man called him a 'muppet' and a 'stupid white boy' before adding: 'Leave now you are not ordering'. Pictured: The McDonald's branch on Boothferry Road, Hull

A security guard went over and told them to leave if they were not ordering any food. Mr Sandé claimed the man called him a 'muppet' and a 'stupid white boy' before adding: 'Leave now you are not ordering'. Pictured: The McDonald's branch on Boothferry Road, Hull 

'When I was telling the manager what had happened he was trying to scare me into not telling him. I told the manager about him punching the table and he denied it. He kept saying, ''shut up, shut up''.'

Mr Sandé added: 'Security guards in nightclubs aren't like that but he was in McDonald's.

'I was getting angry and told him to ''f*** off'' and called him a fake cop. I was really intimidated and angry and didn't want it to kick off.'

Mr Sandé said: 'I was fuming. I wasn't going to let someone intimidate us and speak to us like that so I went to tell the manager'

Mr Sandé said: 'I was fuming. I wasn't going to let someone intimidate us and speak to us like that so I went to tell the manager'

He said the manager offered the group some free McFlurries to try and resolve the issue.

But the move only insulted the friends, with Mr Sandé calling it 'stupid' and adding that it upset him.

The angry diner messaged McDonald's on Twitter this morning and was tempted to call the police.

He said the manager offered the group some free McFlurries to try and resolve the issue. But the move only insulted the friends, with Mr Sandé calling it 'stupid' and adding that it upset him

He said the manager offered the group some free McFlurries to try and resolve the issue. But the move only insulted the friends, with Mr Sandé calling it 'stupid' and adding that it upset him

But he said he did not think they could do anything.

Mr Sandé was told by a manager that CCTV footage of the incident would be looked at and members of staff will be spoken to before they get back in touch.

He added: 'I'm not going back to that McDonald's again.'

A spokesman for McDonald's said although the security guard was outsourced from a third-party employer, they have spoken to them to tell them what standards they expect.

Mr Sandé was told by a manager that CCTV footage of the incident would be looked at and members of staff will be spoken to before they get back in touch

Mr Sandé was told by a manager that CCTV footage of the incident would be looked at and members of staff will be spoken to before they get back in touch

The spokesman said: 'We are aware of an incident in our Boothferry Road restaurant last night involving a security guard from a third party supplier.

'Customer experience is extremely important to us and our management team spoke to the customer to offer an apology at the time the incident occurred.

'We will be following up with the supplier to ensure they are aware of the standards we expect in our restaurants and take action to ensure such incidents do not occur in future.'

McDonald's security guard 'calls diner a ''stupid white boy'' and a ''muppet'' before punching table

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